Welcome to M/s Vandana Bhartia
The domain name https://www.vandanabhartia.com (hereinafter referred to as the “Website”) is owned and operated by M/s Vandana Bhartia, having its office at 4006, Ram Kumar Arcade, 3rd Floor, K.C. Road, Chatribari, Guwahati – 781001, Assam.
For the purpose of this Privacy Policy, wherever the context so requires, the terms “You”, “Your”, or “User” shall mean any natural or legal person, including online and offline clients, and the terms “We”, “Us”, or “Our” shall mean M/s Vandana Bhartia.
M/s Vandana Bhartia is engaged in the distribution and facilitation of various financial products and services including, but not limited to, stock broking (as a sub-broker / authorized person and affiliated with Motilal Oswal Financial Services Limited), mutual funds, insurance products, portfolio management services (PMS), alternative investment funds (AIF), investment advisory services, futures and options, commodities and MCX trading, IPOs, unlisted securities, margin trading facility (MTF), securities lending and borrowing mechanism (SLBM), retirement planning and allied financial services. We are also registered with AMFI for distribution of mutual funds and are a SEBI-registered Authorised Person affiliated with Motilal Oswal Financial Services Limited for specified services.
Our Commitment to Your Privacy
We recognize that the personal and financial information shared by you is extremely valuable and sensitive. We are committed to protecting your privacy and maintaining the confidentiality of your personal data. Any information provided by you is used strictly for lawful purposes connected with rendering our services, improving customer experience, complying with regulatory requirements, and communicating relevant product or service-related information.
We apply reasonable standards of care, comparable to those used to protect our own confidential information, to prevent unauthorized access, misuse, alteration, disclosure, or destruction of your personal information.
Collection of Personal and Sensitive Personal Information
For the purpose of providing our services, we may collect, store, and process the following personal and sensitive personal data or information, as defined under the Information Technology Act, 2000 and the rules made thereunder:
Personal details such as name, gender, mobile number, email address, residential or correspondence address, date of birth, and marital status.
Identification and compliance-related information including PAN, Aadhaar, KYC status, photographs, and signatures.
Financial information such as bank account details and other payment instrument details.
Nominee details including nominee name, PAN, Aadhaar, mobile number, and email address.
Login credentials such as user ID and password for accessing our online platforms.
Any other information required for onboarding, regulatory compliance, execution of transactions, settlement of obligations, or providing financial services.
All transactions may be carried out online through secured systems or offline through permitted banking channels such as cheques. Cash transactions are not accepted under any circumstances.
Use of Information
The information collected from you is used for the following purposes:
To process and execute your financial and non-financial transaction requests.
To comply with legal, regulatory, and statutory obligations including those prescribed by SEBI, stock exchanges, depositories, KRAs, AMCs, insurers, and other authorities.
To manage your account, investments, and related services.
To improve our products, services, website functionality, and customer experience.
To communicate important updates, service-related information, and offerings that may be relevant to you.
By availing our services, you expressly consent to the collection, storage, processing, and use of your personal and sensitive personal information for the purposes stated above.
Sharing and Disclosure of Information
We may share your personal information, strictly on a need-to-know basis, with Motilal Oswal Financial Services Limited and its group entities, where applicable.
Regulatory authorities such as SEBI, NSE, BSE, MCX, AMFI, IRDAI, KRAs, depositories, and other statutory bodies.
Asset management companies, insurers, registrars and transfer agents, clearing corporations, banks, and other intermediaries involved in processing your transactions.
Third-party service providers engaged for operational, technological, or administrative support.
We ensure that such entities are bound by appropriate confidentiality obligations and are required to use the information solely for the intended purpose. We do not permit third parties to retain your information beyond the period required for service delivery or regulatory compliance.
Information may also be disclosed where required by law, court order, or governmental authority.
You may withdraw your consent for the use or sharing of your personal information by contacting us in writing. However, such withdrawal may result in discontinuation of services.
Data Security and Protection
We store and process your information on systems protected by reasonable physical, technical, and managerial security measures in accordance with applicable laws. Access to secure areas of our website and platforms is restricted through unique login IDs and passwords.
You are responsible for maintaining the confidentiality of your login credentials and for all activities carried out under your account. We advise you to change your password periodically and avoid sharing it with any third party.
While we take commercially reasonable steps to protect your information, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Log Files, Cookies, and Tracking Technologies
When you visit our website, certain information may be collected automatically, such as browser type, operating system, IP address, pages visited, and date and time of access. This information does not identify you personally and is used for analytical and improvement purposes.
Our website uses tools such as Google Analytics and uses cookies or similar tracking technologies to understand user behavior, analyze traffic patterns, improve website performance, and enhance user experience. You may modify your browser settings to manage or disable cookies; however, some features of the website may not function optimally as a result.
Communications
By using our website or availing our services, you consent to receive communications from us through electronic or other means. Our primary modes of communication include Telegram and phone calls. Communications may relate to transactions, account information, regulatory updates, or services relevant to you.
We endeavor, where feasible, to communicate in the language preferred by the customer.
Access, Review, and Correction of Information
You may request access to or correction of your personal or sensitive personal information by submitting a written request to us through the Contact Us page available on the Website at https://www.vandanabhartia.com/contact-us/. We shall make reasonable efforts to update or correct any inaccurate or incomplete information, subject to verification and applicable laws.
Links to Third-Party Websites
Our website may contain links to third-party websites for your convenience. We do not control or endorse the privacy practices of such websites and are not responsible for their content or data handling practices. We encourage you to review the privacy policies of any third-party websites you visit.
Disclaimer of Liability
While we implement reasonable security measures to protect your information, the inherent nature of the internet involves certain risks. M/s Vandana Bhartia shall not be held responsible for any loss, damage, or misuse of information arising from events beyond our reasonable control, including unauthorized access or security breaches.
Notifications
Any notices or communications, whether required by law or otherwise, may be provided to you via email, electronic communication, written notice, or through prominent posting on our website, as deemed appropriate. For any privacy-related queries, concerns, or grievances, you may contact us through the Contact Us page available on the Website at https://www.vandanabhartia.com/contact-us/.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy from time to time. Any changes will be effective upon posting on this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
By using our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.